Service

The Service Department consists of the following four divisions:

• Parks, Lands & Buildings which is responsible for all maintenance issues in all city buildings, city grounds and in the Parks
• Sewer Department handles residential sewer snaking, point of sale sewer dye testing, catch basin cleaning
• Road Department is responsible for all road repairs, crack sealing, street sweeping, leaf pick up, traffic signals & controls and signs
• Vehicle Maintenance handles the repair and maintenance of all city vehicles

General Information:

Water

If you have brown water, need to report a water break, a low excavation, start service or billing questions contact the
Lake County Department of Utilities at:

•  (440) 350-2155 Eastern Lake County
•  (440) 918-3420 Western Lake County.  Lake County Department of Utilities is open 24/7 for emergencies.

Garbage and recycling:

If you have issues or questions about garbage/recycling such as missed garbage or recycling or need to start new service contact
Kimble Companies at:

• (800) 201-0005

Tree trimming around wires

If you have issues or questions regarding tree trimming near power and utility lines via the Illuminating Company contact
Pennline at:

• (724) 887-2152 or (724) 887-9110

For power outages, streetlight outages or issues with your electricity report online at:

https://firstenergycorp.com/outages_help/report-lighting-problem.html

Or by telephone at:

• 1-888-LIGHTSS (1-888-544-4877) or Customer Service at (800) 589-3101