Resource Guide

Willoughby-Eastlake Schools
(440) 946-5500

Willoughby Public Library
(440) 943-2203

Lake Metroparks
For reservations of Lakefront Lodge 1-800-669-9226

Willoughby Western Lake County Chamber of Commerce
Serving the communities of Willoughby, Eastlake, Kirtland, Wickliffe, Willowick, Willoughby Hills, Lakeline, Timberlake.
Phone: 440-942-1632
Download Membership Application

Gas
Dominion East Ohio Gas
Customer Service: 1-800-362-2764
To report a gas leak: 1-877-542-2630
Call before you dig: 1-800-362-2764

Electric
The Illuminating Company
Customer Service: 1-800-589-3101
Outage/Emergency Reporting: 1-888-544-4877

There are many programs available to Ohio customers who are having difficulty paying their electric utility bills. Please review the programs in the First Energy Customer Assistance Programs brochure to see if they may be of help to you.

NOPEC (Northeast Ohio Public Energy Council)
Gas: 1-855-667-3201
Electric: 1-800-292-9284
http://www.nopecinfo.org/

Water and Sewer
Lake County Department of Utilities
Billing: (440) 918-2070
To report a water line break: (440) 918-3416

Garbage, Recycling and Yard Waste
Kimble Companies
Customer Service: 1-800-201-0005
Customer Service Email: customerservice@kimblecompanies.com

Regional Income Tax Agency (R.I.T.A.)
P. O. Box 89474
Cleveland, OH 44101-6474
Phone: 1-800-860-7482
Website: www.ritaohio.com

Mentor Office: City taxes prepared for free
Mentor Municipal Center – 2nd Floor
8500 Civic Center Boulevard
Mentor, OH 44060

Bureau of Motor Vehicles
Website: http://bmv.ohio.gov/

Willowick License Bureau (License Plates and Driver’s Licenses)
31517 Vine Street
Willowick OH 44095
(440) 943-5545

Wickliffe Title Bureau
30170 Euclid Avenue
Wickliffe, OH 44092
(440) 943-6518

Laketran
555 Lakeshore Blvd.
Painesville Twp., OH 44077
Make a Reservation: 1-888-525-38726 (1-888-Laketran) or (440) 354-6100
Website: www.laketran.com

Auditor
(440) 918-2532 or 1-800-899-5253
Website: www.lake.iviewauditor.com/

Dog Warden/Dog Shelter
(440) 350-2640
Website: www.lakecountyohio.gov/dogs/DogShelterHome.aspx

Health District
(440) 350-2543
Website: https://www.lcghd.org/

Job and Family Services
1-800-899-5253
Website: www.lakecountyohio.gov/lcojfs/Home.aspx

Land Reutilization Corporation
(440) 350-2133
Website: http://lakecountylandbank.org/

Voter information
Lake County Board of Elections
(440) 350-2700
Website: www.lakecountyohio.gov/lakeelections/Home.aspx

Building & Service Departments

DUE TO DEPARTMENTAL WIDE COVID-19, OUR OFFICE WILL REMAIN CLOSED TO THE PUBLIC. PLEASE USE THE INBOX (LOCKED) TO DROP OFF PERMIT REQUESTS AND OTHER ITEMS FOR REVIEW AND THE OUTBOX FOR PICK-UPS.

WE WILL CALL YOU WHEN YOUR PERMIT IS READY FOR PICK UP.

THANK YOU,

BUILDING AND SERVICE DEPARTMENT

Leaf Pick Up

Leaf pick up has been completed for the season. Any remaining leaves will need to be bagged and placed out for Kimble to pick up through the last week of December.

Residents to Receive NOPEC Natural Gas Enrollment Letters Soon

Eligible residents and small business owners in the City of Willowick will be receiving a natural gas enrollment letter for the City’s natural gas aggregation program through NOPEC. NOPEC is required by the Public Utilities Commission of Ohio (PUCO) to send these letters to all eligible residential and small business customers in NOPEC member communities every two years. Letters will begin mailing in early November for enrollment into the natural gas program for the period beginning January 2022 through June 2023.
If you want to enroll in NOPEC’s Standard Program Price, you don’t need to take any action when you receive your enrollment letter. You will automatically be enrolled. Additional program options including fixed term and monthly variable pricing can be viewed online at http://nopec.org/checkrates or by calling NOPEC’s Customer Care Center at 1-855-667-3201. If you don’t want to enroll in the natural gas aggregation, you must return the opt-out form included with your enrollment letter to NOPEC by mail or by fax to 440-774-4422 by no later than December 13, 2021.

SID – Shoreline Special Improvement District

We have received the first round of funding for the Special Improvement District (SID). If you would like to be a part of this program and have not yet filled out the petition please click on this link SID Petition. Please read and fill the petition out. Once complete please drop the paperwork off at City Hall, 30435 Lakeshore Blvd., Willowick or email to atrend@cityofwillowick.com . More information will follow.

Recordings of the July 28 and August 11 virtual meetings regarding the Lakeshore Boulevard and Lakefront Redevelopment TLCI Project are now available on the website.