Resource Guide

Willoughby-Eastlake Schools
(440) 946-5500

Willoughby Public Library
(440) 943-2203

Lake Metroparks
For reservations of Lakefront Lodge 1-800-669-9226

Willoughby Western Lake County Chamber of Commerce
Serving the communities of Willoughby, Eastlake, Kirtland, Wickliffe, Willowick, Willoughby Hills, Lakeline, Timberlake.
Phone: 440-942-1632
Download Membership Application

Gas
Dominion East Ohio Gas
Customer Service: 1-800-362-2764
To report a gas leak: 1-877-542-2630
Call before you dig: 1-800-362-2764

Electric
The Illuminating Company
Customer Service: 1-800-589-3101
Outage/Emergency Reporting: 1-888-544-4877

There are many programs available to Ohio customers who are having difficulty paying their electric utility bills. Please review the programs in the First Energy Customer Assistance Programs brochure to see if they may be of help to you.

NOPEC (Northeast Ohio Public Energy Council)
Gas: 1-855-667-3201
Electric: 1-800-292-9284
http://www.nopecinfo.org/

Water and Sewer
Lake County Department of Utilities
Billing: (440) 918-2070
To report a water line break: (440) 918-3416

Garbage, Recycling and Yard Waste
Kimble Companies
Customer Service: 1-800-201-0005
Customer Service Email: customerservice@kimblecompanies.com

Regional Income Tax Agency (R.I.T.A.)
P. O. Box 89474
Cleveland, OH 44101-6474
Phone: 1-800-860-7482
Website: www.ritaohio.com

Mentor Office: City taxes prepared for free
Mentor Municipal Center – 2nd Floor
8500 Civic Center Boulevard
Mentor, OH 44060

Bureau of Motor Vehicles
Website: http://bmv.ohio.gov/

Willowick License Bureau (License Plates and Driver’s Licenses)
31517 Vine Street
Willowick OH 44095
(440) 943-5545

Wickliffe Title Bureau
30170 Euclid Avenue
Wickliffe, OH 44092
(440) 943-6518

Laketran
555 Lakeshore Blvd.
Painesville Twp., OH 44077
Make a Reservation: 1-888-525-38726 (1-888-Laketran) or (440) 354-6100
Website: www.laketran.com

Auditor
(440) 918-2532 or 1-800-899-5253
Website: www.lake.iviewauditor.com/

Dog Warden/Dog Shelter
(440) 350-2640
Website: www.lakecountyohio.gov/dogs/DogShelterHome.aspx

Health District
(440) 350-2543
Website: https://www.lcghd.org/

Job and Family Services
1-800-899-5253
Website: www.lakecountyohio.gov/lcojfs/Home.aspx

Land Reutilization Corporation
(440) 350-2133
Website: http://lakecountylandbank.org/

Voter information
Lake County Board of Elections
(440) 350-2700
Website: www.lakecountyohio.gov/lakeelections/Home.aspx

Mortgage & Rent Assistance Program

Lifeline will be partnering with the Fair Housing Resource Center for triage and screening of applicants for rent and mortgage assistance. Lake & Geauga County low to moderate-income residents, and have fallen behind on rent or mortgage payments are encouraged to contact Fair Housing Resource Center at 440-392-0147 to submit an application for assistance. Residents who have electric, water or sewer bill disconnection notices can contact Lifeline directly for assistance at 440-354-2148. Funds are available for a limited time. Please use this link to obtain more information https://lclifeline.org/covid-relief/

SID – Shoreline Special Improvement District

We have received the first round of funding for the Special Improvement District (SID). If you would like to be a part of this program and have not yet filled out the petition please click on this link SID Petition. Please read and fill the petition out. Once complete please drop the paperwork off at City Hall, 30435 Lakeshore Blvd., Willowick or email to atrend@cityofwillowick.com . More information will follow.

Lake County EMA Reverse 911 Notification System

Please take a look at this new 911 notification system and sign up for notices that will come directly to you.
You can register for updates at http://www.reverse911signup.info/ or visit Lake County Ohio – EMA https://www.lakecountyohio.gov/ema for more information.

COVID-19 Vaccinations

Please contact the Lake County General Health District for information on the COVID-19 vaccinations. They can be contacted by phone at 440-350-2188 or you can visit their website https://www.lcghd.org/ which will provide you with the most current information on the vaccine.

Recordings of the July 28 and August 11 virtual meetings regarding the Lakeshore Boulevard and Lakefront Redevelopment TLCI Project are now available on the website.